Struggling to pay?
Objective
We understand and recognise that events in recent years such as Brexit, Covid-19 and the resulting Cost of Living Crisis, have had a wide ranging and -in some cases- a long lasting impact on the ability of some people to maintain their commitments to creditors.
We also recognise that even without these external factors, some people are struggling with circumstances that are outside of their control. These uncertainties can impact on people’s physical and mental wellbeing
We strive to provide everyone with fair access to fair outcomes.
Our Process
If you, for whatever reason, are currently facing circumstances which present a challenge for you to engage with us, or paying the money you owe to our client in full, or would like someone to discuss your account on your behalf, we would encourage you to contact us as soon as possible so that we can understand your circumstances and consider the repayment options with you. You can contact us in the following ways:
- Phone: 01707 566 053
- Email: operations@icbureau.co.uk
Help & Support
Alternatively, there are a number of free financial help and support agencies available to you that provide a number of services that may assist with your current situation, we have provided a list below:
| Organisation | Description |
|---|---|
| Citizens Advice General | A national service, available in the local council area give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.
|
| StepChange Consumer Debt | The UK's leading debt charity. Gives expert debt advice and fee-free debt management to help customers tackle your debts.
|
| National Debtline Consumer Debt | A UK charity providing free, independent advice over the phone and online relating to consumer debt
|
| Business Debtline Business Debt | A UK charity providing free, independent advice over the phone and online relating to commercial/business debt
|
| Samaritans Mental Health & Self Harm | Provide listening and support at any time of day to people in times of crisis
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| GP/ Local NHS services Mental & Physical Health | These can be varied, depending on the facilities made available by the local trust. These might be talking therapies like CBT or could medical interventions. Both are prescribed by a doctor. |
| Frank Drug Abuse | Charity providing facts, support and advice on drugs and alcohol
|
| Mind Mental Health | A charity providing advice and support to empower anyone experiencing a mental health problem.
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If you have already sought the advice of an advice agency, or you are currently arranging with them, please let us know using the contact details above so that we can hold your file and deal with it appropriately.