Testimonials

We are proud of what our clients have to say about us

“We have been working with ICB for a number of years as they are experts in their field. The service they provide is always sensitive and fair to all parties, whilst also being efficient and professional. We are happy with our working relationship and intend to continue to partner with ICB going forward.”

Nigel Downing
Finance Director

“We have been using ICB for nearly 10 years now and from humble beginnings working on a small number of cases they now our appointed DCA for ALL of our businesses.”

“They simply understand insurance and talk our language, most importantly grasping the reasons why a debt is created hence they can communicate with our debtors effectively and proactively, achieving execellent results.”

Carl Pickett

“We initially engaged with Leighton and the team at ICB to act as a Champion Challenger against our current DCA as we were unhappy with the collection rate and wanted to see if a different strategy would increase the rate.

Over the subsequent 12-month period, ICB have consistently achieved higher recoveries by 6/7%, a result which pleased the Directors!

The implementation process was seamless, the team are readily available to support us with queries and they have been receptive with our requests for MI.”